AG warns of Medicare card scam

Christy Howell-Hoots - [email protected]

FRANKFORT — The Kentucky Attorney General is warning families across the state to be wary of scams related to the mailing of new Medicare cards.

Attorney General Andy Beshear said more than 900,000 recipients of Medicare will receive a new ID card with an 11-digit numbers to replace the current cards that require the recipients Social Security number.

According to Beshear, the change is triggering scams across the United States. Scammers are allegedly calling recipients and claiming they need to provide personal and/or financial information in order to receive or activate their new cards.

“I want Kentucky senior citizens to know Medicare will never initiate a call and ask to verify information over the phone,” Beshear said. “If you are contacted by someone claiming to be a Medicare employee asking for information, money or threatening to cancel your health benefits, hang up and report the scam to the federal government at 1-800-MEDICARE.”

According to Beshear, so long as a recipient’s information is up-to-date, they will not need to do anything to receive their card. If addresses or other information needs to be updated, they can contact 800-772-1213.

Beshear said his top priority is protecting Kentucky consumers from abuse, scams and exploitation.

A communication service to alert Kentuckians of new scams has been created by the state. Those wishing to receive alerts can text the words KYOAG Scam to GOV311 (468311) or enroll online at

Christy Howell-Hoots

[email protected]